{
  "slug": "friendly-fraud-receipts",
  "title": "The customer says they did not buy it. Your evidence is a log you wrote yourself.",
  "summary": "Chargeback evidence is merchant telemetry: IP, device, delivery scans. When an agent makes the purchase, all of it describes software. Here is what replaces it.",
  "lede": "First party misuse is the dispute a merchant usually loses, because the evidence submitted is data the merchant generated about itself. Agentic checkout makes that worse in a specific and under discussed way: every signal in the evidence package now describes the agent rather than the human. The next compelling evidence is not more telemetry.",
  "date": "2026-09-09",
  "reading_time": "17 min read",
  "category": "Payments",
  "tags": [
    "friendly fraud",
    "chargebacks",
    "compelling evidence",
    "first party misuse",
    "agentic commerce",
    "dispute evidence",
    "returns fraud"
  ],
  "image": "https://cdn.twc.sh/images/igcache/Friendly%20Fraud%20Receipts/1200_630/blog.jpg",
  "url": "/blog/friendly-fraud-receipts.html",
  "wordcount": 3369,
  "related": [
    "agent-chargeback-liability",
    "ap2-human-presence-gap",
    "identity-failure-map"
  ],
  "schema": "Article"
}